A Document Management Blogger with a Flair for Marketing

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Tuesday, January 27, 2009

Archiving in Your Office Is More Than Squirreling Away Papers — Or Is It?

By Bill Thomas
From my “DocuBLOG” column
Bill works for USA-ONE Interactive

Ever watch a squirrel burying nuts in the park? The casual observer assumes the squirrel remembers exactly where all his stashes are located — under the bush, in the flower bed, next to the oak tree — and can return to them throughout the cold winter when snow covers the ground. It’s heartwarming, and unfortunately, has little or no basis in reality. Anyone who has seen peanut plants sprouting in their garden knows well that there are faults in a squirrel’s archiving system. He may happen upon a stash, or maybe not. He may go hungry.

It’s like that with some offices too. Staff carefully tuck away important papers in a drawer, on a desktop in plain sight, or deep in the bowels of the file cabinets “where they’re safe.” This is squirrel archiving! And, I hope you aren’t using it in your office.

Squirrel archiving has an electronic variety too. It is practiced every time an office sets up a system of electronic filing that depends entirely upon the employees’ whims. For example, consider all the ways one staff electronically filed their company’s important Carlsen contract and negotiation documents:

Employee #1: Carlsen contract and negotiation
Employee #2: Contract and negotiation — Carlsen
Employee #3: Contracts
Employee #4: Nate Carlsen
Employee #5: Nate and Mary C

That’s just the start. There is no end to the possible variations when you let well-meaning employees each devise their own file names for archiving. You need a pre-planned system and you need to insist that everyone follows it. This is one time it pays to be the office Nazi about something: insist upon absolute universal compliance.

A logical, universally followed system is important for files you use every day. But when you are archiving a file away for long-term storage, how it’s named will make the difference in whether it can be found again or becomes the proverbial peanut growing in your “office garden”, lost, buried and forgotten by the person who squirreled it away in a distant electronic archive or basement file box.

Beyond smart, logical, universal naming conventions, here are a few things to remember about your electronic archiving:

  • Make sure your archiving system allows for easily scanning of paper documents into the system.

Why keep anything in a paper form when it will take up less space and be more secure in an electronic archiving system?

  • Your archiving system should be able to be accessed off-site by employees who need to retrieve information while working at home or traveling for the company.
  • Your archiving system must be able to limit access to sensitive or confidential files. This is particularly important if your company deals with medical files. There are legal restrictions on how to protect certain classes of information. You need to be sure your archiving system honors those laws.
  • The archiving system must be easy to use and safe. Store electronic documents either off site or in a secure location within your company. Fire, flood and tornadoes need to figure into your plans when you’re deciding on an archiving system. As unlikely as they seen, they do happen.

If your office is still operating on the squirrel archiving system, it’s time to come out of the woods and into the organized, digital age. Make this the year you take charge of your documents, hopefully before something irreplaceable is figuratively left to grow roots in the flowerbed.

Thursday, December 11, 2008

EDMS May Sound Like a Medical Condition, But It Could Be the Cure for What’s Plaguing Your Office

By Bill Thomas
From my “DocuBLOG” column
Bill works for USA-ONE Interactive

In the 1980s there was a concentrated movement in business away from paper documents toward a logical, efficient means of managing documents through the computer. The result was EDMS — Electronic Document Management Systems, a “cure,” of sorts, for what ails the office.

Today EDMS is considered a profound solution for offices large and small. In fact, whether your office is a 1-5 person shop or a multi-location enterprise, an EDMS can infuse your organization with a refreshing efficiency that saves time and organizes your operation beyond your highest expectations.

Here are just a few of the ways an EDMS helps:

  • EDMS saves steps and time by allowing staff to locate files from their desktop computers rather than searching in big metal file cabinets that may be across the room, down the hall, in the basement or in a distant location at a satellite office. And never forget: time is money, especially when you are paying an hourly wage to those who are searching for documents!
  • EDMS protects your valuable corporate documents. Because of the off-site back-up systems inherent in an EDMS, your important information is safe from fire, flood and other disasters. You enjoy peace of mind that comes with document security.
  • EDMS eliminates lost files. This alone is enough reason for most organizations to adopt an EDMS for their offices. Because of the indexing and Metadata recorded for each document stored in the system, it is difficult to misplace anything. How often have you or your office staff searched hours for a document buried in a metal file cabinet, accidentally thrown away or stored in the bowels of the building never to be found again? If your company is like most, it’s more often than you want to admit. EDMS puts an end to these ugly searches. What a tension tamer!
  • EDMS controls the flow of information. Do multiple people in your organization work on the same document at once and need to coordinate comments and revisions? EDMS turns yesterday’s coordination nightmare into a smooth, seamless process that allows everyone to be heard. And, its ease of use allows you to produce a completed document in much less time than hard copy methods that were used in the past.
  • EDMS keeps authorized persons in control. Do you worry that your company’s proprietary information and trade secrets will fall into the hands of those who would do your company harm? This is certainly a legitimate worry if you’re dealing with paper files and metal file cabinets. However, if you have an EDMS, you can electronically restrict readership to those who “need to know.” Also, there are ways to gain document control by managing who can modify a document and who can delete a file. It’s a much safer environment for the organization.

Clearly, EDMS has transformed the office and cured many of the ills that plagued yesterday’s workplace. If you haven’t made the switch from papers and file cabinets to electronic documents and an EDMS, you’re not only living in the past, but you’re risking some of your company’s most precious resources. Make this year — this month — the time you take action.